Delivery Information
At Polly Store, we understand that timely delivery is crucial to your shopping experience. Whether you’re updating your wardrobe with our trendy crop-tops, chic jeans, or elegant maxi-dresses, we ensure that your order reaches you as quickly and efficiently as possible.
Shipping Options
We offer two convenient shipping options to cater to your needs:
- Standard Shipping: For those who prefer a quicker delivery, we use DHL or FedEx. This option costs $12.95 and ensures your order arrives within 10-15 business days after dispatch.
- Free Shipping: For orders over $50, we offer free shipping via EMS. This option typically takes 15-25 business days for delivery.
Order Processing
Once you place your order, our team works diligently to process it within 1-2 business days. This quick turnaround ensures that your items are on their way to you without delay.
Global Reach with a Local Touch
While we ship globally (excluding Asia and a few remote areas), we maintain a local touch by ensuring that our products are of the highest quality and are designed to meet the needs of women from all walks of life. Our customer service team is always here to assist you, ensuring a seamless shopping experience from start to finish.
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you can return it within 15 days of receiving it. Please ensure that the items are in their original condition and packaging.
Contact Us
For any inquiries regarding your order or our delivery services, please feel free to contact our customer service team at [email protected]. We are here to help!
Thank you for choosing Polly Store. We look forward to being a part of your fashion journey!