Terms and Conditions

Welcome to Polly Store! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. User Obligations and Responsibilities

By using our website, you agree to:

  • Provide accurate and complete information during the registration and checkout process.
  • Use the website only for lawful purposes and not engage in any activity that could harm the website or its users.
  • Respect the intellectual property rights of Polly Store and third parties.

2. Product and Service Description

Polly Store offers a variety of fashion items including crop-tops, jeans, maxi-dresses, mini-dresses, and new swimwear. We strive to provide accurate descriptions and images of our products. However, slight variations in color or design may occur due to screen settings and lighting conditions.

3. Order and Payment Terms

Orders are processed within 1-2 business days. We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping options include:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days.
  • Free Shipping: For orders over $50 via EMS, delivered within 15-25 business days.

4. Intellectual Property

All content on the Polly Store website, including text, graphics, logos, and images, is the property of Polly Store and is protected by international copyright laws. Unauthorized use of any content is strictly prohibited.

5. Liability Limitations

Polly Store is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. We are committed to providing high-quality products and services, but we cannot guarantee that the website will be error-free or uninterrupted.

6. Returns and Exchanges

We offer a hassle-free returns and exchanges process within 15 days of receiving your order. Items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Due to hygiene reasons, swimwear items are non-returnable unless defective.

To initiate a return or exchange, please contact us at [email protected] with your order number and reason for the request. Once approved, you will receive a Return Authorization Number (RAN) and further instructions.

7. Contact Information

If you have any questions or concerns about our terms and conditions, please contact us at:

Polly Store
5985 Lamar Street
Arvada, US 80003
Email: [email protected]

Thank you for shopping with Polly Store. We appreciate your business and are here to ensure you have a pleasant shopping experience.